Client Solution Architects (CSA) is seeking a Desktop Support Specialist to provide electronic classroom technical support on-site in Jacksonville, Florida. CSA delivers integrated technology and operational support services to meet the defense and federal sector's enterprise needs. Responsibilities include ensuring the student training infrastructure is functional and available, configuring and managing Active Directory accounts, assisting customers through monitoring and performance management, identifying problem areas and opportunities for improvement in a mission-critical network, translating metrics into actionable information, and administering users and computers in an enterprise network. Requirements include an interim or active Secret clearance, a high school diploma or equivalent, and at least three years of relevant experience in electronic documentation, system administration, network administration, and database administration. Certifications: Security+ or equivalent; a Bachelor's degree is also mentioned. Experience with connectivity, interoperability, operational readiness, and security/compliance systems maintenance; systems/hardware/software administration and integration; routine maintenance (break/fix, backup/recovery, inventory/asset management); and additional experience with multimedia systems support and COI network operations, local group policy management and file shares, configuration/change management and lifecycle support, workstation/server hardware installation and maintenance, system monitoring and troubleshooting, cyber defense compliance an

Client Solution Architects (CSA) is seeking a Desktop Support Specialist to provide electronic classroom technical support on-site in Jacksonville, Florida. CSA delivers integrated technology and operational support services to meet the defense and federal sector's enterprise needs. Responsibilities include ensuring the student training infrastructure is functional and available, configuring and managing Active Directory accounts, assisting customers through monitoring and performance management, identifying problem areas and opportunities for improvement in a mission-critical network, translating metrics into actionable information, and administering users and computers in an enterprise network. Requirements include an interim or active Secret clearance, a high school diploma or equivalent, and at least three years of relevant experience in electronic documentation, system administration, network administration, and database administration. Certifications: Security+ or equivalent; a Bachelor's degree is also mentioned. Experience with connectivity, interoperability, operational readiness, and security/compliance systems maintenance; systems/hardware/software administration and integration; routine maintenance (break/fix, backup/recovery, inventory/asset management); and additional experience with multimedia systems support and COI network operations, local group policy management and file shares, configuration/change management and lifecycle support, workstation/server hardware installation and maintenance, system monitoring and troubleshooting, cyber defense compliance an