Desktop Support Engineer – Denver, CO, United States. Overview: The Desktop Support Engineer provides day-to-day technical assistance, hardware provisioning, and system maintenance for Cardinal communities and corporate team members. This role serves as the first line of support, ensuring a seamless operational experience by troubleshooting IT issues, tracking enterprise assets, and supporting our proprietary property management software. Responsibilities include assisting team members with hardware and software issues to minimize disruptions; setting up computer hardware systems, installing applications, and upgrading software in line with company security standards; performing ongoing laptop maintenance and general IT infrastructure upkeep; leading internal asset inventory management for corporate and regional IT equipment; providing technical troubleshooting to Cardinal housing communities to support operations and accounting tasks within our proprietary property management software; and collaborating with the Systems team to maintain the broader systems environment. Qualifications and Core Expectations: This is an on site role at the Denver, CO headquarters; remote work is not eligible. Basic problem solving skills for diagnosing desktop hardware and printer connectivity issues; strong communication skills and the ability to explain technical issues in simple terms to property staff and team members; 0 to 2 years of IT support, helpdesk, or customer service experience; entry level candidates with strong technical aptitude or relevant certifications such as CompTIA A plu

Desktop Support Engineer – Denver, CO, United States. Overview: The Desktop Support Engineer provides day-to-day technical assistance, hardware provisioning, and system maintenance for Cardinal communities and corporate team members. This role serves as the first line of support, ensuring a seamless operational experience by troubleshooting IT issues, tracking enterprise assets, and supporting our proprietary property management software. Responsibilities include assisting team members with hardware and software issues to minimize disruptions; setting up computer hardware systems, installing applications, and upgrading software in line with company security standards; performing ongoing laptop maintenance and general IT infrastructure upkeep; leading internal asset inventory management for corporate and regional IT equipment; providing technical troubleshooting to Cardinal housing communities to support operations and accounting tasks within our proprietary property management software; and collaborating with the Systems team to maintain the broader systems environment. Qualifications and Core Expectations: This is an on site role at the Denver, CO headquarters; remote work is not eligible. Basic problem solving skills for diagnosing desktop hardware and printer connectivity issues; strong communication skills and the ability to explain technical issues in simple terms to property staff and team members; 0 to 2 years of IT support, helpdesk, or customer service experience; entry level candidates with strong technical aptitude or relevant certifications such as CompTIA A plu