What you will be doing: - Respond promptly and professionally to customer inquiries via live chat and email. - Provide accurate information and support to players regarding games, promotions, accounts, and technical issues. - Resolve customer complaints with a focus on first contact resolution. - Assist with account verification processes, including KYC. - Monitor and report player feedback; suggest improvements to enhance the player experience. - Collaborate with departments such as Responsible Gambling, Fraud & Payments & AML to resolve complex issues and protect customers from potential gambling harm. - Stay up to date with industry trends, game updates, and company policies to provide informed assistance. - Participate in training sessions and team meetings to continually improve service skills and product knowledge.

Who are you: - Proven background in a customer support role, ideally within iGaming. - Native Finnish with good English. - Exceptional written and verbal communication. - High level of attention to detail. - Enjoy problem solving. - Ability to work well under pressure.

What we offer: - A compet

What you will be doing: - Respond promptly and professionally to customer inquiries via live chat and email. - Provide accurate information and support to players regarding games, promotions, accounts, and technical issues. - Resolve customer complaints with a focus on first contact resolution. - Assist with account verification processes, including KYC. - Monitor and report player feedback; suggest improvements to enhance the player experience. - Collaborate with departments such as Responsible Gambling, Fraud & Payments & AML to resolve complex issues and protect customers from potential gambling harm. - Stay up to date with industry trends, game updates, and company policies to provide informed assistance. - Participate in training sessions and team meetings to continually improve service skills and product knowledge.

Who are you: - Proven background in a customer support role, ideally within iGaming. - Native Finnish with good English. - Exceptional written and verbal communication. - High level of attention to detail. - Enjoy problem solving. - Ability to work well under pressure.

What we offer: - A compet