Examenadviesburo, part of Certify360 EdTech Group, is seeking a Customer Support Advisor to assist candidates, trainers and employers with questions about examinations and certifications offered by Stichting Groene Erkenningen. The role is based in Nieuwegein, Netherlands, and follows a hybrid work arrangement, 32–40 hours per week. The salary ranges from €3,120 to €4,246 gross per month, with 8% holiday allowance, travel reimbursement and a home office stipend. We offer flexible hours, support for professional development, coaching and financial guidance, and a collaborative culture with team events; Examenadviesburo is recognized as a Great Place To Work. You will be the first point of contact for inquiries about exams and certifications, communicating with candidates, trainers and employers via phone, email and chat; you will process registrations and changes, support exam registrations, certifications, exam results and the delivery of certificates and digital documents, and maintain accurate records in our systems. You will also contribute to process improvements and the ongoing development of the team. Candidate profile: available to start on 1 August 2026; at least HBO level; customer-focused and a strong communicator; accurate and organized; able to contribute to a new team and adapt to change; fluent in Dutch (spoken and written); basic Microsoft 365 knowledge; experience in a similar role is a plus but not required; beginners are welcome to apply. Why this role: known internally as Customer Advisor Stichting Groene Erkenningen; emphasis on personal growth with a de

Examenadviesburo, part of Certify360 EdTech Group, is seeking a Customer Support Advisor to assist candidates, trainers and employers with questions about examinations and certifications offered by Stichting Groene Erkenningen. The role is based in Nieuwegein, Netherlands, and follows a hybrid work arrangement, 32–40 hours per week. The salary ranges from €3,120 to €4,246 gross per month, with 8% holiday allowance, travel reimbursement and a home office stipend. We offer flexible hours, support for professional development, coaching and financial guidance, and a collaborative culture with team events; Examenadviesburo is recognized as a Great Place To Work. You will be the first point of contact for inquiries about exams and certifications, communicating with candidates, trainers and employers via phone, email and chat; you will process registrations and changes, support exam registrations, certifications, exam results and the delivery of certificates and digital documents, and maintain accurate records in our systems. You will also contribute to process improvements and the ongoing development of the team. Candidate profile: available to start on 1 August 2026; at least HBO level; customer-focused and a strong communicator; accurate and organized; able to contribute to a new team and adapt to change; fluent in Dutch (spoken and written); basic Microsoft 365 knowledge; experience in a similar role is a plus but not required; beginners are welcome to apply. Why this role: known internally as Customer Advisor Stichting Groene Erkenningen; emphasis on personal growth with a de