Role overview: You own customer outcomes for education customers—onboarding, adoption, and health metrics—ensuring educators, course sellers, and creators monetize on Whop. This is not a pure ticket queue or quota-driven role. We hire outcomes and adoption specialists who fit one of these profiles: an operator fluent in education, courses, or creator businesses who has lived the customer pain; a top CSM who owned onboarding and health with a fixer mindset; or a technically minded CSM who understands APIs and integrations well enough to recommend solutions and unblock customers without needing to be the frontline developer.
How we work: We empower people to take ownership, give budget for bold bets, and move fast. Whop has about 100 full-time employees, with 75% ex-founders. If you're an end-to-end professional who wants full ownership, this is the place for you.
What we care about: We don't rely on traditional JDs. The most successful people have unconventional backgrounds, and we care only about their ability to win.
Compensation & Perks: We offer best-in-class base salary plus OTE with equity packages. Perks include Equinox membership; Lunch & dinner Monday–Friday; Rent stipend within 0.5 mile of the office; Citi Bike access; Uber rides home after 10pm; Unlimited PTO plus health, vision, and dental; Latest MacBook Pro.
The Bar: We want to work with people who strive to be the best in the world. If that's not you, please consider not applying.
Role overview: You own customer outcomes for education customers—onboarding, adoption, and health metrics—ensuring educators, course sellers, and creators monetize on Whop. This is not a pure ticket queue or quota-driven role. We hire outcomes and adoption specialists who fit one of these profiles: an operator fluent in education, courses, or creator businesses who has lived the customer pain; a top CSM who owned onboarding and health with a fixer mindset; or a technically minded CSM who understands APIs and integrations well enough to recommend solutions and unblock customers without needing to be the frontline developer.
How we work: We empower people to take ownership, give budget for bold bets, and move fast. Whop has about 100 full-time employees, with 75% ex-founders. If you're an end-to-end professional who wants full ownership, this is the place for you.
What we care about: We don't rely on traditional JDs. The most successful people have unconventional backgrounds, and we care only about their ability to win.
Compensation & Perks: We offer best-in-class base salary plus OTE with equity packages. Perks include Equinox membership; Lunch & dinner Monday–Friday; Rent stipend within 0.5 mile of the office; Citi Bike access; Uber rides home after 10pm; Unlimited PTO plus health, vision, and dental; Latest MacBook Pro.
The Bar: We want to work with people who strive to be the best in the world. If that's not you, please consider not applying.
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