Lockton is seeking an Account Manager for the People Solutions team based in Phoenix, Arizona, United States. This role provides high-level client service across a designated book of business, coordinating client accounts and supporting benefits administration and enrollment activities. Responsibilities include servicing the designated book of business related to marketing, assisting with claim issues and administration; responding to client inquiries and documenting client communications, current issues, and resolutions; supporting implementation or transition of new or existing lines of coverage by setting up accounts, collecting required documentation, and reviewing plan details with clients and carriers; facilitating vendor quotes, amendments, and reinstatements for requested changes; conducting benefit benchmarking studies, design plan comparison reports, and client presentation materials; obtaining policy information and performing contract comparisons to ensure completeness; scheduling necessary client meetings and generating materials for presentations, including on-site meetings involved with the benefit enrollment lifecycle; reviewing employee notice packets and other compliance communications as needed; providing benefits administration support to the client’s HR team; communicating professionally with insurance carriers and other vendors to resolve client issues promptly; updating client-facing communications and preparing open enrollment presentations and meetings; knowledge of government regulations to educate clients and respond to inquiries; mentoring and tr

Lockton is seeking an Account Manager for the People Solutions team based in Phoenix, Arizona, United States. This role provides high-level client service across a designated book of business, coordinating client accounts and supporting benefits administration and enrollment activities. Responsibilities include servicing the designated book of business related to marketing, assisting with claim issues and administration; responding to client inquiries and documenting client communications, current issues, and resolutions; supporting implementation or transition of new or existing lines of coverage by setting up accounts, collecting required documentation, and reviewing plan details with clients and carriers; facilitating vendor quotes, amendments, and reinstatements for requested changes; conducting benefit benchmarking studies, design plan comparison reports, and client presentation materials; obtaining policy information and performing contract comparisons to ensure completeness; scheduling necessary client meetings and generating materials for presentations, including on-site meetings involved with the benefit enrollment lifecycle; reviewing employee notice packets and other compliance communications as needed; providing benefits administration support to the client’s HR team; communicating professionally with insurance carriers and other vendors to resolve client issues promptly; updating client-facing communications and preparing open enrollment presentations and meetings; knowledge of government regulations to educate clients and respond to inquiries; mentoring and tr