As the pilot progresses, you will serve as the primary external point of contact for the utility partner and coordinate with internal teams across Client Success, Portfolio Management, Program Delivery, Product, Analytics, and Marketing. You will turn pilot results into evidence-based recommendations on whether and how to scale, ensuring alignment with contractual objectives.

Responsibilities include: leading end-to-end pilots, establishing critical paths, managing risks, and driving customer outcomes such as improved engagement, reduced energy waste, lower peak demand, and higher customer satisfaction; owning the customer journey, engagement strategy, content calendar, segmentation, and iterative improvements; using surveys, A/B tests, and engagement data to refine programs and substantiate savings.

You will collaborate with the Director of Product Commercialization to identify and evaluate new market opportunities, decide which pilots to pursue, and defi

As the pilot progresses, you will serve as the primary external point of contact for the utility partner and coordinate with internal teams across Client Success, Portfolio Management, Program Delivery, Product, Analytics, and Marketing. You will turn pilot results into evidence-based recommendations on whether and how to scale, ensuring alignment with contractual objectives.

Responsibilities include: leading end-to-end pilots, establishing critical paths, managing risks, and driving customer outcomes such as improved engagement, reduced energy waste, lower peak demand, and higher customer satisfaction; owning the customer journey, engagement strategy, content calendar, segmentation, and iterative improvements; using surveys, A/B tests, and engagement data to refine programs and substantiate savings.

You will collaborate with the Director of Product Commercialization to identify and evaluate new market opportunities, decide which pilots to pursue, and defi