1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Our platform provides passwordless authentication and identity verification to reduce fraud, secure access, and simplify identity management at scale. We serve government, telecom, retail, banking, and tech sectors, and are expanding our federal footprint to focus on impactful partnerships and mission-critical use cases.
Role Overview: We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role ensures adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth.
1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Our platform provides passwordless authentication and identity verification to reduce fraud, secure access, and simplify identity management at scale. We serve government, telecom, retail, banking, and tech sectors, and are expanding our federal footprint to focus on impactful partnerships and mission-critical use cases.
Role Overview: We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role ensures adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth.
Key Responsibilities: - Own post-sales relationships with federal customers; ensure onboarding success and long-term adoption. - Drive user engagement and manage project milestones through onboarding, enablement, and early usage. - Serve as primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). - Ensure delivery aligns with security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). - Partner with Implementations to track timelines, identify risks, and remove blockers. - Monitor usage, identi
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Key Responsibilities: - Own post-sales relationships with federal customers; ensure onboarding success and long-term adoption. - Drive user engagement and manage project milestones through onboarding, enablement, and early usage. - Serve as primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). - Ensure delivery aligns with security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). - Partner with Implementations to track timelines, identify risks, and remove blockers. - Monitor usage, identi
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Based on: Customer Success Manager
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