Overview: Reporting to the West Coast IT Service Delivery End-User Support team, this role may require up to 10% travel. It will serve as the primary point of contact for Tier 1 end-user IT support in a mixed network environment, supporting business users, software, and peripheral equipment, and documenting corresponding practices. You will update knowledge-base articles as appropriate. You will help ensure an exceptional customer experience in IT support and empower a team of professionals to deliver top-tier service, reinforcing relationships with clients and Honeywell's commitment to customer success.

Track similar jobs

Get email alerts when new roles like this are posted.

Based on: Customer Support Administrator – IT

See how this role matches your resume

Sign in to get an AI match score and personalized feed.

Create account Sign in

More in Engineering

Product Fintech SaaS Remote-first Berlin

About the role

Customer Support Administrator – IT

Overview: Reporting to the West Coast IT Service Delivery End-User Support team, this role may require up to 10% travel. It will serve as the primary point of contact for Tier 1 end-user IT support in a mixed network environment, supporting business users, software, and peripheral equipment, and documenting corresponding practices. You will update knowledge-base articles as appropriate. You will help ensure an exceptional customer experience in IT support and empower a team of professionals to deliver top-tier service, reinforcing relationships with clients and Honeywell's commitment to customer success.