Technical Support Specialist

Harmar Mobility

On-sitePosted July 29, 2026

About the role

Technical Support Specialist – On-site (Not IT Work)

Harmar Mobility is seeking a Technical Support Specialist to provide advanced technical support and training for Harmar products to external dealers, distributors, and end users. This on-site role (Sarasota, Florida, United States) involves phone support, troubleshooting electro-mechanical systems, and helping with product repair and service issues. You will participate with new product development teams to relay serviceability feedback, and occasionally travel to customer sites to deliver field support.

Technical Support Specialist

Harmar Mobility

On-sitePosted July 29, 2026

About the role

Technical Support Specialist – On-site (Not IT Work)

Harmar Mobility is seeking a Technical Support Specialist to provide advanced technical support and training for Harmar products to external dealers, distributors, and end users. This on-site role (Sarasota, Florida, United States) involves phone support, troubleshooting electro-mechanical systems, and helping with product repair and service issues. You will participate with new product development teams to relay serviceability feedback, and occasionally travel to customer sites to deliver field support.

Responsibilities include: providing phone-based technical support and training on product repair and service issues; assisting dealers, distributors, and end users with troubleshooting lift systems; reading schematics and understanding power flow and lift function; creating sales orders and return material authorizations for repair parts; and traveling as needed for field support.

Requirements

Diversity, Inclusion, and Equal Opportunity We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color,

2+ years of experience in customer service or field service
Experience with electro-mechanical technology for troubleshooting
Excellent verbal and written communication
Ability to manage multiple projects and stay detail-oriented
Basic troubleshooting and parts ordering knowledge
Understanding of lift installations (outside, inside, basic hybrid)
Familiarity with basic ordering processes and service processes
Alignment with Harmar’s core values

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Responsibilities include: providing phone-based technical support and training on product repair and service issues; assisting dealers, distributors, and end users with troubleshooting lift systems; reading schematics and understanding power flow and lift function; creating sales orders and return material authorizations for repair parts; and traveling as needed for field support.

Requirements

Diversity, Inclusion, and Equal Opportunity We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color,