Global Operations Centre Controller – London, United Kingdom (on-site). We’re hiring a Global Operations Centre Controller to monitor systems, protect people, property, and critical information on a global scale. Based in London, this on-site role involves alarm and CCTV monitoring, incident assessment and escalation, and coordinating responses in line with procedures. You’ll manage security and safety communications, support emergency and business-continuity protocols, and maintain detailed logs to ensure seamless shift handovers. Responsibilities: Monitor alarms and CCTV across global offices and events; assess incidents calmly and escalate as required; communicate security events via calls, Slack messages, and other channels; maintain compliance with operational, regulatory, and client-specific security processes; support emergency and business-continuity protocols, including evacuations and incident coordination; document incidents and produce clear handovers. Qualifications: Experience in a control room, SOC, or security operations environment; valid CCTV licence or ability to obtain one; proficient IT skills across security technologies, reporting systems, and MS Office; experience in incident management, reporting, escalation; ability to stay calm under pressure and make strong decisions; excellent English communication skills; flexibility to work rotating shifts, including days, nights, weekends and bank holidays; right to work in the UK and ability to meet screening requirements. What we offer: Competitive hourly rate up to £19.60; 42 hours per week; learning and d

Global Operations Centre Controller – London, United Kingdom (on-site). We’re hiring a Global Operations Centre Controller to monitor systems, protect people, property, and critical information on a global scale. Based in London, this on-site role involves alarm and CCTV monitoring, incident assessment and escalation, and coordinating responses in line with procedures. You’ll manage security and safety communications, support emergency and business-continuity protocols, and maintain detailed logs to ensure seamless shift handovers. Responsibilities: Monitor alarms and CCTV across global offices and events; assess incidents calmly and escalate as required; communicate security events via calls, Slack messages, and other channels; maintain compliance with operational, regulatory, and client-specific security processes; support emergency and business-continuity protocols, including evacuations and incident coordination; document incidents and produce clear handovers. Qualifications: Experience in a control room, SOC, or security operations environment; valid CCTV licence or ability to obtain one; proficient IT skills across security technologies, reporting systems, and MS Office; experience in incident management, reporting, escalation; ability to stay calm under pressure and make strong decisions; excellent English communication skills; flexibility to work rotating shifts, including days, nights, weekends and bank holidays; right to work in the UK and ability to meet screening requirements. What we offer: Competitive hourly rate up to £19.60; 42 hours per week; learning and d