Site Reliability Engineer

Mediform

HybridPosted July 28, 2026

About the role

Mediform, a Health-Tech startup based in Karlsruhe, is seeking a Site Reliability Engineer for its AI-powered healthcare infrastructure. MediVoice uses an AI-based telephone assistant to autonomously handle tasks in clinics and medical care centers, from appointment scheduling to prescription requests. The system combines telephony, real-time audio processing, AI services, and integrations with practice management systems. Salary: 75,000-95,000 euros gross per year, depending on experience and responsibilities.

Site Reliability Engineer

Mediform

HybridPosted July 28, 2026

About the role

Mediform, a Health-Tech startup based in Karlsruhe, is seeking a Site Reliability Engineer for its AI-powered healthcare infrastructure. MediVoice uses an AI-based telephone assistant to autonomously handle tasks in clinics and medical care centers, from appointment scheduling to prescription requests. The system combines telephony, real-time audio processing, AI services, and integrations with practice management systems. Salary: 75,000-95,000 euros gross per year, depending on experience and responsibilities.

In this dedicated reliability role you will investigate problems, propose well-founded options, and reliably deploy the chosen solution into production. You will own investigation, decision basis, implementation, and follow-through, with potential growth into broader reliability leadership over the next couple of years.

Responsibilities

Make systems robust: ensure workload isolation, redundancy, meaningful auto-scaling, and appropriate cluster capacity to handle peak loads while not wasting resources; prevent outages.
Identify known reliability risks: investigate, gather evidence, and present concrete options.
Implement improvements: production code, Infrastructure as Code, automation, testing, runbooks, or technical safeguards.
Maintain observability: manage alerting infrastructure, improve signals, alert ownership, and routing so real incidents reach the right people, while minimizing noise.
Keep the platform up to date: keep Kubernetes, infrastructure charts, and components current in a cadence that controls lifecycle risks without turning every upgra

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