Business Analyst

Boulanger

On-sitePosted July 28, 2026

About the role

For more than 70 years, Boulanger has supported French households with recognized expertise in home appliances and multimedia. With over 220 stores and a strong presence on Boulanger.com, customer satisfaction is our priority. Our values are Pro, Simple, and Sympa.

Join Boulanger, a company that values talent, offers development opportunities, and places collaboration at the core of its success.

Join the DSI of Boulanger France, within the Customers, Employees, Offer & Services division, as a Business Analyst. If you enjoy working on varied and strategic topics, this role is for you. You will be at the heart of our key challenges, supporting our Services teams in areas such as after-sales service (SAV), rental, planning home interventions, and repair. The scope is rich and will evolve with exciting projects and Boulanger's ambitions.

Business Analyst

Boulanger

On-sitePosted July 28, 2026

About the role

For more than 70 years, Boulanger has supported French households with recognized expertise in home appliances and multimedia. With over 220 stores and a strong presence on Boulanger.com, customer satisfaction is our priority. Our values are Pro, Simple, and Sympa.

Join Boulanger, a company that values talent, offers development opportunities, and places collaboration at the core of its success.

Join the DSI of Boulanger France, within the Customers, Employees, Offer & Services division, as a Business Analyst. If you enjoy working on varied and strategic topics, this role is for you. You will be at the heart of our key challenges, supporting our Services teams in areas such as after-sales service (SAV), rental, planning home interventions, and repair. The scope is rich and will evolve with exciting projects and Boulanger's ambitions.

Your daily responsibilities will include: - Map and functionally describe our applications, defining their interactions to provide a clear and shared vision. - Analyze functional and technical impacts, providing developers with the keys to build innovative products. - Write precise business rules, translating needs into concrete solutions. - Ensure functional compliance, guaranteeing that the delivered product fully meets the expressed needs. - Lead workshops with business teams to foster collaboration and alignment. - Organize and supervise the testing phases of projects, critical steps to validate our solutions before deployment. - Monitor and pilot the Operational Maintenance (MCO) of our applications, ensuring they remain functional and

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