Position: Account Manager - Aviation (on-site) in Brownsville, Florida, United States
Overview: The Account Manager is responsible for overseeing day-to-day ground handling operations, including Ramp Services, Cabin Cleaning, and Aviation Security Services. This role ensures safe, compliant, and efficient service delivery in a fast-paced airport environment, while maintaining accountability for staffing, controllable costs, and station-level financial performance. The manager serves as the primary liaison between the company, airline partners, and airport stakeholders to uphold operational, regulatory, and customer standards.
Position: Account Manager - Aviation (on-site) in Brownsville, Florida, United States
Overview: The Account Manager is responsible for overseeing day-to-day ground handling operations, including Ramp Services, Cabin Cleaning, and Aviation Security Services. This role ensures safe, compliant, and efficient service delivery in a fast-paced airport environment, while maintaining accountability for staffing, controllable costs, and station-level financial performance. The manager serves as the primary liaison between the company, airline partners, and airport stakeholders to uphold operational, regulatory, and customer standards.
Key Responsibilities: - Lead and manage ground operations teams across our aviation ground handling services (Cabin, Ramp, Passenger, PRM, Security, Cargo, and others). - Recruit, schedule, and supervise frontline staff; ensure adequate coverage and training for all shifts. - Plan and manage daily staffing to meet budgeted labor hours and headcount targets. - Monitor labor productivity, overtime, and absenteeism; implement corrective actions as needed. - Track and analyze operational KPIs; take corrective action as required. - Report operational, safety, labor, and financial performance metrics to senior leadership. - Own and manage station operating budgets, including labor, overtime, equipment utilization, and controllable operating expenses. - Maintain headcount accountability by aligning staffing with flight schedules, operational demand, and contractual service requirements. - Monitor expenses against budgets; identify variances and implement co
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Key Responsibilities: - Lead and manage ground operations teams across our aviation ground handling services (Cabin, Ramp, Passenger, PRM, Security, Cargo, and others). - Recruit, schedule, and supervise frontline staff; ensure adequate coverage and training for all shifts. - Plan and manage daily staffing to meet budgeted labor hours and headcount targets. - Monitor labor productivity, overtime, and absenteeism; implement corrective actions as needed. - Track and analyze operational KPIs; take corrective action as required. - Report operational, safety, labor, and financial performance metrics to senior leadership. - Own and manage station operating budgets, including labor, overtime, equipment utilization, and controllable operating expenses. - Maintain headcount accountability by aligning staffing with flight schedules, operational demand, and contractual service requirements. - Monitor expenses against budgets; identify variances and implement co
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Based on: Account Manager - Aviation
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