Huntress is seeking a highly motivated Technical Account Manager I to serve as the primary post-sales technical liaison for customers and partners. This remote-friendly, US-based role reports to the Manager of Technical Account Management. The TAM is responsible for ensuring customer satisfaction through high-quality post-sales technical support with a consultative approach, helping customers maximize value from the Huntress Platform, troubleshooting product issues, and coordinating with internal teams to deliver effective solutions that foster long-term partnerships. Responsibilities include elevated technical support with product and engineering, proactive advocacy for customers, post-sales training, and identifying opportunities for additional products through technically led business reviews. You will also participate in training sessions to enable product usage and best practices, and support onboarding to accelerate time to value. Growth opportunities include identifying up-sell and cross-sell opportunities during technical account reviews, and partnering with customers to improve their security posture. The role requires a highly motivated self-starter who can work independently and travel up to 25% for face-to-face meetings with customers. Requirements include 2+ years of experience in Technical Account Management or pre-sales in cybersecurity, familiarity with cybersecurity frameworks, excellent communication and presentation skills, and strong time management. Preferred qualifications include experience with malware, threat intelligence, cloud platforms (AWS, Azur
Huntress is seeking a highly motivated Technical Account Manager I to serve as the primary post-sales technical liaison for customers and partners. This remote-friendly, US-based role reports to the Manager of Technical Account Management. The TAM is responsible for ensuring customer satisfaction through high-quality post-sales technical support with a consultative approach, helping customers maximize value from the Huntress Platform, troubleshooting product issues, and coordinating with internal teams to deliver effective solutions that foster long-term partnerships. Responsibilities include elevated technical support with product and engineering, proactive advocacy for customers, post-sales training, and identifying opportunities for additional products through technically led business reviews. You will also participate in training sessions to enable product usage and best practices, and support onboarding to accelerate time to value. Growth opportunities include identifying up-sell and cross-sell opportunities during technical account reviews, and partnering with customers to improve their security posture. The role requires a highly motivated self-starter who can work independently and travel up to 25% for face-to-face meetings with customers. Requirements include 2+ years of experience in Technical Account Management or pre-sales in cybersecurity, familiarity with cybersecurity frameworks, excellent communication and presentation skills, and strong time management. Preferred qualifications include experience with malware, threat intelligence, cloud platforms (AWS, Azur
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