DataVisor, the world’s leading AI-powered Fraud and Risk Platform, is seeking a Customer Success Manager (CSM) to serve as a strategic partner to enterprise clients, driving ROI through advanced fraud detection, AML compliance, and operational optimization. This role will manage a portfolio of Fortune 500 companies in FinTech, Banking, and E-commerce, delivering expert guidance to maximize value from our SaaS platform. You will monitor detection performance, advise on best practices for machine learning models, rules engines, and device intelligence signals, and identify opportunities to reduce fraud and money laundering risks while streamlining operations. You will collaborate with Product and Engineering to advocate for customer needs and help drive ongoing innovation. This position blends strategic consulting, data-driven decision making, and hands-on product expertise to deliver measurable impact for our clients. Based in Mountain View, United States with Remote OK, you will act as the primary point of contact and trusted advisor for assigned enterprise customers, ensuring successful onboarding, adoption, and long-term value realization. You will understand client business models, fraud/AML risk exposure, and operational needs to define success criteria and tailor solution strategies. You will partner with clients to align our platform capabilities to their goals, driving improvements in fraud prevention, loss reduction, and operational efficiency. You will coordinate with internal teams (Modeling, Product, Engineering) to ensure timely delivery of enhancements, issue r

DataVisor, the world’s leading AI-powered Fraud and Risk Platform, is seeking a Customer Success Manager (CSM) to serve as a strategic partner to enterprise clients, driving ROI through advanced fraud detection, AML compliance, and operational optimization. This role will manage a portfolio of Fortune 500 companies in FinTech, Banking, and E-commerce, delivering expert guidance to maximize value from our SaaS platform. You will monitor detection performance, advise on best practices for machine learning models, rules engines, and device intelligence signals, and identify opportunities to reduce fraud and money laundering risks while streamlining operations. You will collaborate with Product and Engineering to advocate for customer needs and help drive ongoing innovation. This position blends strategic consulting, data-driven decision making, and hands-on product expertise to deliver measurable impact for our clients. Based in Mountain View, United States with Remote OK, you will act as the primary point of contact and trusted advisor for assigned enterprise customers, ensuring successful onboarding, adoption, and long-term value realization. You will understand client business models, fraud/AML risk exposure, and operational needs to define success criteria and tailor solution strategies. You will partner with clients to align our platform capabilities to their goals, driving improvements in fraud prevention, loss reduction, and operational efficiency. You will coordinate with internal teams (Modeling, Product, Engineering) to ensure timely delivery of enhancements, issue r