RPM Living is seeking a Community Manager to oversee all operations at a single apartment community on-site in Hillsborough, North Carolina, United States. The role emphasizes strong resident relations, leadership of on-site staff, and the ability to communicate effectively, train teams, and maintain professional standards. Responsibilities include leading property staff, conducting interviews, onboarding and training, approving timesheets, and conducting quarterly and annual performance reviews; driving team performance, addressing underperformance in collaboration with HR, and enforcing company policies; coordinating leasing paperwork, safety training, and daily operations; improving morale and productivity through recognition and team-building; assisting with budgets and providing month-end and year-end financial reporting with variance analysis; promoting resident satisfaction and retention by addressing complaints promptly; collaborating with maintenance to ensure timely service requests; delivering excellent customer service; analyzing market trends and working with marketing to implement leasing strategies to meet occupancy and revenue goals; following eviction procedures as required; managing owner relationships with regular updates and property tours. Qualifications include a bachelor's degree or equivalent experience, 3+ years of multi-family property management experience, strong leadership and communication skills, proficiency with Microsoft Office and property management software, physical ability to sit, climb stairs, lift up to 20 pounds, and a flexible sched
RPM Living is seeking a Community Manager to oversee all operations at a single apartment community on-site in Hillsborough, North Carolina, United States. The role emphasizes strong resident relations, leadership of on-site staff, and the ability to communicate effectively, train teams, and maintain professional standards. Responsibilities include leading property staff, conducting interviews, onboarding and training, approving timesheets, and conducting quarterly and annual performance reviews; driving team performance, addressing underperformance in collaboration with HR, and enforcing company policies; coordinating leasing paperwork, safety training, and daily operations; improving morale and productivity through recognition and team-building; assisting with budgets and providing month-end and year-end financial reporting with variance analysis; promoting resident satisfaction and retention by addressing complaints promptly; collaborating with maintenance to ensure timely service requests; delivering excellent customer service; analyzing market trends and working with marketing to implement leasing strategies to meet occupancy and revenue goals; following eviction procedures as required; managing owner relationships with regular updates and property tours. Qualifications include a bachelor's degree or equivalent experience, 3+ years of multi-family property management experience, strong leadership and communication skills, proficiency with Microsoft Office and property management software, physical ability to sit, climb stairs, lift up to 20 pounds, and a flexible sched
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