Key responsibilities: - Own the end-to-end customer journey from onboarding through renewal and expansion - Develop and deliver customer success plans aligned to customer objectives - Monitor customer health and proactively manage risks to retention, satisfaction, and service performance - Conduct regular business reviews and account planning to assess progress and support long-term success - Take ownership of contract renewals, retention, and revenue growth across assigned accounts - Identify, develop, and convert upsell and cross-sell opportunities - Lead commercial discussions, including pricing, scope changes, and contract-related negotiations - Maintain accurate account plans and revenue forecasts - Strengthen Energy One’s position as a trusted, long-term strategic partner - Build and maintain strong relationships with customer stakeholders, up to executive level - Act as the primary point of accountability for overall customer satisfaction and st

Key responsibilities: - Own the end-to-end customer journey from onboarding through renewal and expansion - Develop and deliver customer success plans aligned to customer objectives - Monitor customer health and proactively manage risks to retention, satisfaction, and service performance - Conduct regular business reviews and account planning to assess progress and support long-term success - Take ownership of contract renewals, retention, and revenue growth across assigned accounts - Identify, develop, and convert upsell and cross-sell opportunities - Lead commercial discussions, including pricing, scope changes, and contract-related negotiations - Maintain accurate account plans and revenue forecasts - Strengthen Energy One’s position as a trusted, long-term strategic partner - Build and maintain strong relationships with customer stakeholders, up to executive level - Act as the primary point of accountability for overall customer satisfaction and st