Responsibilities include: - Define the vision and strategy for Power Platform and ServiceNow; align initiatives with organizational goals, compliance requirements, and digital transformation. - Develop and maintain roadmaps for both platforms; own and refine product backlogs; write clear user stories with acceptance criteria and prioritize features based on business value. - Manage dependencies across modules (e.g., ITSM, ITOM, SPM in ServiceNow; custom apps and workflows in Power Platform). - Partner with business leaders, end-users, and technical teams to gather requirements; translate business objectives into actionable technical requirements; act as the voice of the customer. - Participate in sprint planning, reviews, and retrospectives; validate delivered features against requirements and ensure quality; drive adoption of Agile/Scrum practices. - Monitor platform adoption, usage metrics, and user feedback; identify opportunities for optimization, automation, and new feature developme

Responsibilities include: - Define the vision and strategy for Power Platform and ServiceNow; align initiatives with organizational goals, compliance requirements, and digital transformation. - Develop and maintain roadmaps for both platforms; own and refine product backlogs; write clear user stories with acceptance criteria and prioritize features based on business value. - Manage dependencies across modules (e.g., ITSM, ITOM, SPM in ServiceNow; custom apps and workflows in Power Platform). - Partner with business leaders, end-users, and technical teams to gather requirements; translate business objectives into actionable technical requirements; act as the voice of the customer. - Participate in sprint planning, reviews, and retrospectives; validate delivered features against requirements and ensure quality; drive adoption of Agile/Scrum practices. - Monitor platform adoption, usage metrics, and user feedback; identify opportunities for optimization, automation, and new feature developme