Member Team Lead is an on-site leadership role at Sam's Club in Denton, Texas. This position assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, and training staff on processes and procedures while guiding member service approaches to resolve member issues in accordance with company guidelines. The role supports Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. It involves communicating information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; and participating in sales and marketing events. You will complete and maintain marketing documentation, strive to meet membership goals, and promote the value of Sam's Club products and services. You will provide member service by acknowledging members, identifying needs, assisting with purchases, guiding self-service technology, and processing transactions and pickup orders. You will oversee the assigned area by handling claims and returns, merchandising, identifying shrink, and maintaining availability of carts and parking lot cleanliness. You will maintain accounting records, process deposits, and investigate cash variances, while ensuring confidentiality and accuracy of financial information. You will develop and implement processes to meet business needs by collaborating with managers, coworkers, customers, and partners, analyzing information, monitoring progress, and addre
Member Team Lead is an on-site leadership role at Sam's Club in Denton, Texas. This position assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, and training staff on processes and procedures while guiding member service approaches to resolve member issues in accordance with company guidelines. The role supports Open Door Policy and participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. It involves communicating information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; and participating in sales and marketing events. You will complete and maintain marketing documentation, strive to meet membership goals, and promote the value of Sam's Club products and services. You will provide member service by acknowledging members, identifying needs, assisting with purchases, guiding self-service technology, and processing transactions and pickup orders. You will oversee the assigned area by handling claims and returns, merchandising, identifying shrink, and maintaining availability of carts and parking lot cleanliness. You will maintain accounting records, process deposits, and investigate cash variances, while ensuring confidentiality and accuracy of financial information. You will develop and implement processes to meet business needs by collaborating with managers, coworkers, customers, and partners, analyzing information, monitoring progress, and addre
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