Associate Account Manager Department: Account Management Employment Type: Full Time Reporting To: Oliver Ackland-Snow Compensation: £31,000 per year
Description As an Associate Account Manager, you will provide top-tier support to our customers, helping them maximise value from our product while driving renewals and upsells. You’ll be the bridge between our customers and Zinc, offering insights, building relationships, and ensuring they stay happy and engaged. If you’re organised, commercially savvy, and enjoy working in a fast-paced environment, this is your chance to grow with us.
Associate Account Manager Department: Account Management Employment Type: Full Time Reporting To: Oliver Ackland-Snow Compensation: £31,000 per year
Description As an Associate Account Manager, you will provide top-tier support to our customers, helping them maximise value from our product while driving renewals and upsells. You’ll be the bridge between our customers and Zinc, offering insights, building relationships, and ensuring they stay happy and engaged. If you’re organised, commercially savvy, and enjoy working in a fast-paced environment, this is your chance to grow with us.
Key Responsibilities - Manage and support customer accounts - Handle renewals and upsells to drive customer growth - Provide product insights to help customers maximise value - Build strong relationships and encourage customer advocacy through testimonials - Stay organised and proactive in managing multiple accounts efficiently
Skills, Knowledge and Expertise - Customer service: Deliver excellent service to customers - Problem-solving: Resolve issues independently and effectively - Organisation: Stay organised while handling multiple tasks - Commercial: Display strong commercial aptitude for renewals and upsells
Soft Skills - Communicator: Clear and confident communication with customers - Emotional intelligence: Recognise and respond to customers' emotions - Confidence: Handle challenges and conflicts with self-assurance - Autonomy: Work independently with minimal supervision
What we offer - 24 days holiday + Bank Holidays + your birthday off - £1,
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Key Responsibilities - Manage and support customer accounts - Handle renewals and upsells to drive customer growth - Provide product insights to help customers maximise value - Build strong relationships and encourage customer advocacy through testimonials - Stay organised and proactive in managing multiple accounts efficiently
Skills, Knowledge and Expertise - Customer service: Deliver excellent service to customers - Problem-solving: Resolve issues independently and effectively - Organisation: Stay organised while handling multiple tasks - Commercial: Display strong commercial aptitude for renewals and upsells
Soft Skills - Communicator: Clear and confident communication with customers - Emotional intelligence: Recognise and respond to customers' emotions - Confidence: Handle challenges and conflicts with self-assurance - Autonomy: Work independently with minimal supervision
What we offer - 24 days holiday + Bank Holidays + your birthday off - £1,
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Based on: Associate Account Manager
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