Genoa Healthcare, part of Optum and UnitedHealth Group, is a pharmacy care services company serving behavioral health and addiction treatment communities. The Account Manager will manage a portfolio of residential and healthcare partner accounts, including assisted living facilities, group homes, outpatient clinics, substance use facilities, and other community-based settings. The role serves as the primary liaison between Genoa Healthcare, pharmacy operations, and client partners, emphasizing relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business. The Account Manager works with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, and growth, including maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, and invoicing/past-due follow-up. If you are located in Florida, you will have the flexibility to work remotely while taking on challenging responsibilities. Primary responsibilities include client relationship management, growth and business development, account oversight and operational support, cross-functional collaboration, and client engagement. Success will be measured by account retention, outreach consistency, issue resolution, onboarding, and client satisfaction, with travel up to 75% to customer sites as required.

Genoa Healthcare, part of Optum and UnitedHealth Group, is a pharmacy care services company serving behavioral health and addiction treatment communities. The Account Manager will manage a portfolio of residential and healthcare partner accounts, including assisted living facilities, group homes, outpatient clinics, substance use facilities, and other community-based settings. The role serves as the primary liaison between Genoa Healthcare, pharmacy operations, and client partners, emphasizing relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business. The Account Manager works with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, and growth, including maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, and invoicing/past-due follow-up. If you are located in Florida, you will have the flexibility to work remotely while taking on challenging responsibilities. Primary responsibilities include client relationship management, growth and business development, account oversight and operational support, cross-functional collaboration, and client engagement. Success will be measured by account retention, outreach consistency, issue resolution, onboarding, and client satisfaction, with travel up to 75% to customer sites as required.